These Terms and Conditions apply to your use of the Hashtag Burgers and Waffles app (referred to as “the app”). By downloading or using the app, you agree to be bound by these terms. Please read them carefully.
1. General Use
The app is designed to allow you to view our menu, place orders, and access related features. You agree to use the app for lawful purposes only and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the app.
2. Orders and Payments
All orders placed through the app are subject to availability and confirmation. Payment must be made at the time of ordering using the available payment options. We reserve the right to cancel or refuse any order in cases where payment is unsuccessful, details are incorrect, or the order cannot be fulfilled.
3. Pricing
Prices shown on the app are in Australian Dollars and include GST unless otherwise specified. We make every effort to ensure prices and menu details are accurate but reserve the right to change these without notice.
4. Delivery and Pickup
Delivery and pickup options may be available depending on your location. Estimated times provided are indicative only. We are not responsible for any delays caused by third-party providers.
5. Cancellations and Changes
If you need to cancel or change your order after it has been placed, please contact us as soon as possible. While we will do our best to accommodate requests, we cannot guarantee changes will be possible once preparation has started.
6. Allergens and Dietary Requirements
While we aim to provide accurate allergen and ingredient information, our kitchen handles a range of ingredients and cross-contamination may occur. Please contact us directly for specific dietary concerns before placing an order.
7. Promotions
From time to time, we may offer special deals or promotions via the app. These offers are subject to availability and specific terms, which will be outlined at the time of promotion.
8. Intellectual Property
All content within the app, including text, logos, images, and design elements, remains the property of Hashtag Burgers and Waffles. You may not reproduce, distribute, or use any content without prior written permission.
9. App Availability
We aim to maintain the app’s availability, but we do not guarantee uninterrupted access or that the app will be free of errors. We may update or modify the app and its content at any time without prior notice.
10. Liability
To the extent permitted by law, Hashtag Burgers and Waffles is not liable for any loss or damage arising from the use of the app, including issues related to ordering, payment, or delivery.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of the app after changes have been made indicates your acceptance of the updated terms.
