Our Commitment to Your Privacy
At Hashtag Burgers and Waffles, we prioritise your privacy and adhere to the Australian Privacy Act 1988 and the Australian Privacy Principles. This policy governs how we collect, use, and disclose personal information from customers, employees, and contractors through our Website, App, and Services. By using our Website and/or Services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
Collection of Personal Information
We collect personal information to provide and improve our services. With your consent, we may use it for related purposes, such as sharing updates about our offerings. The information we collect includes:
- Name, age, email, phone number
- Website cookies, IP address, browser, and device details
- Correspondence records, photographs, and customer feedback (e.g., purchase details, dates, times, locations)
We collect this information when necessary for our Website, App, or Services to function effectively, through methods like:
- Registration on our Website or App
- Inquiries via email, phone, or the App
- Cookies or trackers on our Website
- Other situations required for service functionality
When personal information is no longer needed, we promptly destroy or de-identify it. The type of information varies by individual (e.g., customer or supplier) and interaction. We are not responsible for third-party websites linked from our platform.
Use and Disclosure of Personal Information
Your personal information is used only for purposes related to our services, unless you consent otherwise or it’s required by law. We maintain strict confidentiality and may use your information for:
- Operating our Website and Services
- Addressing feedback or complaints
- Developing new products or services
- Enforcing our Terms of Service (available on our Website)
- Direct marketing
- Analysing customer trends to support these activities
We may share information with third parties who comply with the Australian Privacy Principles, but only as necessary.
Direct Marketing
By using our Services, you agree to receive marketing communications about new products, services, or updates, unless you opt out. You can opt out by updating your preferences on our Website or contacting us at info@hashtagburgersandwaffles.com.au. Options to unsubscribe are provided via email, SMS, in-app notifications, or mail.
Cookies
Our Website uses cookies to store data in your browser, improving functionality and recognising returning visitors. Disabling cookies may affect Website performance. Cookies help us analyse traffic patterns and enhance operations. Third-party cookies (e.g., from advertisements) are governed by their respective privacy policies.
Security Measures
We take reasonable steps to safeguard your personal information against misuse, loss, unauthorised access, modification, or disclosure. We aim to keep your information accurate and complete. In cases of business changes (e.g., sale, merger, or liquidation), we may transfer your information to relevant third parties at our discretion.
Contact Information
To access, correct, or update your personal information, report a privacy concern, or ask questions about this policy, please email us at info@hashtagburgersandwaffles.com.au.
